Privacy Policy

Principle

AIP Corporation (hereinafter called "AIP") contributes to society by providing companies and organizations statistically processed information of consumer awareness and circumstances regarding services and products, gathered through market research.

In conducting the above business, with respect to the protection of personal information that is the information source, AIP complies with, amongst others, laws concerning the handling of personal information, guidelines provided by the government, the "Guidelines for Personal Information Protection in the Marketing Research Industry" and the "Code of Conduct of Marketing Research" stipulated by the Japan Marketing Research Association to which we accede, the "ICC/ESOMAR Code" that is the code of conduct for the marketing research industry.

As well as gathering and using personal information appropriately, and paying adequate attention to and taking appropriate measures for the safety, custody and management of the information given by the principle person, AIP hereby declares to both those inside and outside of the company that we stipulate, practice and maintain this "Privacy Policy."

Acquisition of Personal Information and Objective of Use

[Matters Related to Marketing Research]
  1. AIP's Marketing Research Division is engaged in the business of conducting marketing research, and aims to research consumer awareness and circumstances regarding products and services, to acquire such information, and to provide companies and other organizations with such information upon processing it statistically. The personal information acquired by AIP for the purpose of conducting this business will be, summarized as aggregate statistical information, and will not be used in a manner enabling personal identification of an individual.
  2. In order to specify a target to participate in our marketing research survey, AIP may, acquire a name, addresses, etc. in advance. The information is acquired through various information sources, such as registering himself/herself as a member of our Webpage created for market research surveys, or receiving provision from the consignor of the marketing research business (Client). This information is treated appropriately and legally.
  3. AIP may broadly recruit people who will cooperate in our marketing research, and may register the applicants (hereinafter called the “Panel") as respondents; however, prior to the application, we notify them of the purpose of using their personal information acquired through the relevant recruitment, in accordance with various regulations, privacy policy, etc. publicized on our Website.
  4. AIP may conduct a survey without specifying a respondent (Target of Survey) whom we request to cooperate in our marketing research, and may acquire personal information such as name, address at that time. In that case, we will notify the respondent of the purpose of use, in writing or orally, beforehand.
[Matters Related to Personnel Recruitment and Others]
  1. With respect to an applicant’s personal information collected in personnel recruitment, AIP is aware that the safe management of information is one of the important social responsibilities, respects the privacy of applicants, and pays close attention to the protection of personal information.
  2. AIP will register the personal information necessary for the recruitment activities at the time of application to us, such as name, address, telephone number, e-mail address, etc., will accumulate such information as a database, and will stringently manage and operate such information as personal information for selection in the recruitment process.
  3. In addition to the above, AIP will legally and appropriately handle and stringently manage the following information: information on existing individuals set forth in the laws concerning protection of personal information (name, date of birth, and other information enabling identification of a certain individual), information used in combination with a certain individual such as e-mail address, user ID, password, etc., and attribute information on the individual combined with the personal information such as hobby, family structure, age, and others.

Security Measures and Revision

In order to securely manage and operate the acquired personal information, AIP takes reasonable and appropriate security measures to prevent risks such as illegal access to personal information from the loss, damage, destruction, alteration, leakage, illegal flow, etc. We will attempt to improve and revise these security measures periodically.

In addition to the above, AIP has established a Personal Information Protection Manager to appropriately manage the personal information, has developed company regulations for safety management, and conducts employee training regarding the protection of personal information, periodically.

Security Measures and Revision

The personal information (hereinafter referred to as "Personal Information") that we hold is as follows:

  1. Personal information on our clients
  2. Personal information on our survey panels
  3. Personal information on our employees, or retired employees

Request for "Disclosure" of Personal Information

AIP responds to requests for disclosure, changes (correction, addition or deletion of contents), and suspension of use (suspension of use, erasing and suspension of provision to third parties [hereinafter called the "Disclosures"]) from the principal person of the personal information, or his/her representative, unless the disclosures may be prejudicial to the rights and interests, including the life, body, property, etc. of the principal individual or a third party, or may remarkably impede our business, and violate laws and ordinances.

  1. Items which are subject to request of disclosure, etc.
    • Name, address, age, date of birth, e-mail address, and other attribute information.
    • Personal information (including job applications) registered by himself/herself through our Website.
    • Personal information related to responses to a survey questionnaire.
  2. Contact Person for Request of disclosure
    • AIP will respond to the request for disclosure, changes, and suspension of use through each Panel Member's My Page.
    • In cases other than the a. above, please contact the following. Notification of the documents to be submitted will be provided at the time of the relevant request. The personal information (hereinafter referred to as "Personal Information") that we hold is as follows:
      Rakuten Crimson House,
      1-14-1 Tamagawa,
      Setagaya-ku, Tokyo 158-0094
      TEL : +81-50-5581-1710

Providing Personal Information to Third Parties

AIP will appropriately manage the personal information acquired, and will not provide such information to third parties without obtaining prior consent from the individual, except for the following circumstances:

  1. Subject to the laws.
  2. Necessary to prevent potential threats to the physical safety of any person or property, and when it is difficult to obtain the consent of the person,
  3. Especially necessary to improve public health and to promote healthy fosterage of children and when it is difficult to obtain the consent of the person.
  4. Necessary to cooperate in the work set forth in the laws performed by the governmental institutions, local governments or their trustees, and the performance of the relevant work may be impeded by obtaining the consent of the person.

Continual Improvement of Management System for the Protection of Personal Information

In order to fully implement the Privacy Policy, AIP has formulated a management system for the protection of personal information including regulations, and so on; however, we will continue to review and improve the management system through the education of all employees and regular audits of operation status, so as to enhance effectiveness.

Inquiries/Complaints

For any inquiries or complaints regarding our Privacy Policy or privacy practices, please contact the following. AIP will expeditiously respond to all reasonable requests for notification of purpose of use, disclosure, changes (correction, addition or deletion of contents), and suspension of use (suspension of use, erasing and suspension of provision to third parties) from the principal person of the personal information, or his/her representative.

Personal Information Protection Manager, AIP Corporation
Rakuten Crimson House,
1-14-1 Tamagawa,
Setagaya-ku, Tokyo 158-0094
TEL : +81-50-5581-1710

AIP hereby promises that all of our employees, upon fully understanding the intent of this Privacy Policy and procedures for the handling of personal information, perform their daily operations with close attention to the protection of personal information.

Establishment: February 10, 2004
Modified: October 1, 2006
Last Modified: April 1, 2010

AIP Corporation